Gökhan BATA

Communication skills in product training, technical knowledge, and customer-centric approach, coupled with my close monitoring of current developments in the field, I am able to continuously update and improve training materials. My proficiency in both product development processes and sensitivity to user experience enables companies to successfully promote their products and maximize user satisfaction. In line with this, I utilize both my technical expertise and communication skills to convey complex topics in an understandable manner, allowing users to better understand and effectively utilize the products. Additionally, by merging technical knowledge with effective communication strategies, I develop training programs to enhance staff skills and motivation. These programs cover both the technical aspects of the product and sales and marketing strategies, enabling staff to deeply understand the product and present it effectively to customers. Thus, I assist businesses in achieving their sales goals and gaining a competitive advantage. In short, by staying abreast of current industry developments, I continuously improve myself, and by combining technical knowledge with communication skills, I help companies successfully market their products and optimize user experience. In the Mediterranean region, I successfully manage product training and sales strategies by regularly visiting operator channels, retail stores, and Samsung dealers. During these visits, I organize group training sessions and provide support to increase employees' product knowledge and enhance user experience through individual training. Additionally, I develop sales strategies to help businesses achieve their goals and take effective steps to improve staff sales performance. By staying updated on the latest industry developments and maintaining a customer-centric approach, I make a significant contribution to businesses' success.